We’re here to help. Contact IndexVero for product support, account questions, billing, refunds, privacy requests, or sales enquiries.
Email support
Email [email protected]. Please include the email address associated with your account and a clear description of the issue. We normally respond within two business days.
Billing and refunds
For a payment or refund request, email [email protected] with your account email, USDT TRC20 transaction ID (TxID), payment date, amount, and the reason for your request. Please also review our Refund Policy.
Privacy requests
To request access to, correction of, or deletion of your personal information, email [email protected] from the address associated with your account. We may need to verify your identity before completing the request.
Telegram
Message the official IndexVero account at @indexvero. Please do not send passwords, private keys, seed phrases, or other sensitive authentication information.
Signal
You may also contact us on Signal at +1 934 244 3117. Please do not send passwords, private keys, seed phrases, or other sensitive authentication information.
Using IndexVero
Already a customer? Sign in through the IndexVero app. New here? Review our pricing, browse the tools, or read our guides.